ViewCash is strictly committed to protecting the privacy, confidentiality, and data sovereignty of all individuals who use our rewards and advertising services, in full accordance with the European Union General Data Protection Regulation (EU) 2016/679 (GDPR) and the UK Data Protection Act 2018 (UK GDPR).
1. Overview & Data Protection Philosophy
This GDPR Compliance Statement explains how ViewCash adheres to European data protection standards, what personal data we collect, why we process it, and how users located within the European Economic Area (EEA), the United Kingdom, and globally can exercise their fundamental statutory privacy rights.
We believe data protection is a fundamental right. Even if you reside outside the European Economic Area, ViewCash provides equivalent high-grade privacy protections and transparent controls across all account operations.
2. Core Principles of GDPR Processing
In adherence to Article 5 of the GDPR, all personal data handled by ViewCash is managed according to the following foundational principles:
- Lawfulness, Fairness, and Transparency: Personal data is processed lawfully, fairly, and in a transparent manner in relation to the data subject.
- Purpose Limitation: Collected solely for specified, explicit, and legitimate reward fulfillment and account management purposes and not further processed in a manner incompatible with those purposes.
- Data Minimisation: We collect only the minimum personal information strictly necessary to operate accounts, verify identity, prevent malicious fraud, and process cashouts.
- Accuracy: We ensure data is accurate and, where necessary, kept up to date. Users may update their profile information at any time from their account settings.
- Storage Limitation: Data is kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.
- Integrity and Confidentiality: Data is processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage using industry-leading technical measures.
3. Legal Bases for Data Processing
Under Article 6 of the GDPR, processing of personal data is only lawful if at least one legal basis applies. ViewCash relies on the following lawful grounds:
- Contractual Necessity (Art. 6(1)(b)): Processing is necessary to perform our contract with you — providing your member dashboard, crediting rewards for validated video views and surveys, and executing payout transactions.
- Legitimate Interests (Art. 6(1)(f)): Processing is necessary for our legitimate interests in securing our infrastructure, detecting fraudulent activity, preventing automated bots or multiple account abuse, and improving user experience.
- Consent (Art. 6(1)(a)): Where required, such as for optional survey profile surveys, non-essential cookies, or specialized promotional notifications. Consent can be withdrawn at any time.
- Legal Obligation (Art. 6(1)(c)): Retaining transaction and payment accounting records as mandated by applicable financial, taxation, and anti-money laundering (AML) laws.
4. Your Statutory Rights Under GDPR
If you are an individual located within the EEA or UK, you enjoy specific, legally enforceable rights regarding your personal data. ViewCash respects and facilitates each of these rights:
Right of Access
You have the right to request confirmation as to whether your personal data is being processed, and to obtain a copy of all data we hold about you.
Right to Rectification
You have the right to require the prompt correction of inaccurate or incomplete personal data held in your account profile.
Right to Erasure ("Right to be Forgotten")
You can request the deletion of your account and erasure of all associated personal data when it is no longer necessary for its original purpose.
Right to Restrict Processing
You have the right to request the temporary limitation or suspension of processing while an accuracy dispute or objection is being reviewed.
Right to Data Portability
You can request an export of your personal data in a structured, commonly used, and machine-readable format (JSON or CSV).
Right to Object
You may object at any time to the processing of your personal data based on legitimate interests or for direct promotional purposes.
5. How to Exercise Your Rights (DSAR Workflow)
To submit a Data Subject Access Request (DSAR), request account erasure, or exercise any of your rights under GDPR:
- Direct Email Request: Send an email from your registered account email address to our Data Protection team at support@viewcash.co with the subject line "GDPR Data Request".
- Member Help Desk: Authenticated users can open an official support ticket directly through the Member Help Desk selecting the "Account / Privacy" category.
- Verification: To prevent unauthorized data disclosure, we may ask you to verify ownership of your account before processing the request.
- Response Timeline: We respond to and fulfill all legitimate GDPR requests within 30 calendar days. Under GDPR regulations, requests are handled entirely free of charge.
6. International Data Transfers & Safeguards
ViewCash operates globally with cloud infrastructure distributed across secure data centers. When personal data originates from the EEA or UK and is transferred to servers outside those territories, we ensure adequate protection through:
- European Commission-approved Standard Contractual Clauses (SCCs) executed with our cloud hosting and API infrastructure providers.
- Adherence to recognized data privacy frameworks and bilateral adequacy decisions where available.
- Stringent technical measures including TLS 1.3 encryption in transit, AES-256 encryption at rest, and zero-knowledge token handling.
7. Automated Fraud Scoring & Human Review
To protect legitimate users and partner advertisers, ViewCash utilizes automated security heuristics to detect synthetic bot traffic, VPN spoofing, and multi-accounting (as outlined in our Fraud Prevention Policy).
In accordance with Article 22 of the GDPR, whenever an automated anti-fraud flag affects account cashout privileges, members have the right to request human intervention, express their point of view, and contest the automated assessment by contacting our compliance team.
8. Data Retention Periods
We do not keep personal data longer than necessary. Standard retention rules apply:
- Active Accounts: Maintained for the duration of your membership to track balances, video earnings, and referral trees.
- Deleted Accounts: When an account is terminated or an erasure request is executed, personal data is permanently deleted or irreversibly anonymized within 30 days, except where financial transaction records must be archived for tax compliance.
- Security Logs: Server logs and anti-fraud telemetry are rotated and purged automatically every 90 days.
9. Supervisory Authorities & Complaints
If you believe that our processing of your personal information infringes GDPR regulations, you have the statutory right to lodge a complaint with a Data Protection Authority (DPA) in the EU member state of your habitual residence, place of work, or place of the alleged infringement. UK residents may contact the Information Commissioner's Office (ICO).
We encourage you to first contact us directly so we can resolve any concern promptly.
Have Questions Regarding Data Privacy?
Our dedicated Data Protection team is available to assist with any questions, data exports, or privacy requests.
Contact Privacy Officer